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Divisions
Here, you will find links to billing information, water and wastewater service rates, impact fees, and customer service/tap applications.
The Special Services Division protects Austin's citizens and environment by enforcing federal, state, and municipal water and wastewater regulations. This Division administers the City’s Industrial Waste Control/Pretreatment Program and the Cross Connection Control/Water Protection Program.
The Utility Development Services (UDS) Division is a full service division addressing customer needs when they request water and wastewater service and determines optimum solutions for the water and wastewater systems of its existing and future developments.
Austin Water Utility has two major wastewater treatment plants: Walnut Creek and South Austin Regional. The two major plants have total permitted capacity of 150 million gallons per day.
Water is a basic building block for life and a resource we all must protect. There is much we can all do to conserve water and protect the environment for the future. Reducing water use ensures availability of clean water for future generations, reduces the electricity required for water and wastewater services, and reduces need and expense for water infrastructure.
Water Treatment Plant 4 (WTP4), is an important investment in Austin’s future. With a rapid rise in population comes increased demand for clean water; doing nothing, this increased demand will tax an aging water infrastructure. WTP4 will add capacity and reliability, ensuring that Austinites enjoy safe and reliable water service for future generations.
The City of Austin currently has two water treatment plants, Davis and Ullrich, which draw water from the Colorado River and treat it to drinking water quality. The City is in the process of planning another water treatment plant, Water Treatment Plant 4.
| The wildlands are areas of land undisturbed for purposes of agriculture, urban or industrial use that provide a valuable ecosystem function. |  |
